Woman waiting for unemployment benefits says she is forced to apply for high interest credit cards to pay for utilities


Shanea Brown thought she finally contacted the right person at the Florida Department of Economic Opportunity to correct her work status in September, but days away from Thanksgiving, she is still waiting for unemployment benefits.

“I haven’t received any allowances since Aug. 18,” Brown said, adding that “this was the last time we received anything.”

Brown’s fiancé is in prison and with a 6-year-old daughter attending home schooling, finding a home job has been difficult.

“If something doesn’t happen in the next week or two, I don’t know what we’re going to be able to do,” she said.

Brown had just completed training as a customer representative for Apple when she learned that having someone at home while working with customers online was a violation of the company’s security protocol.

An Apple employee accidentally submitted an update in June indicating that Brown had been rehired.

According to Brown, this triggered “back to work” status with the DEO which ended his weekly benefits.

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“I don’t know how I’m going to pay my electric bill right now,” she said. “I had to resort to credit card applications and for the grace of God I was approved for two.”

Despite her bad credit, Brown was approved for two credit cards each with a $ 300 line of credit and an interest rate of 29.99%.

She collapsed when talking about the $ 75 fee charged on every card she had ever used to cover lights, water, and internet.

Brown was one of 50,000 residents contacted by the DEO last week to complete a questionnaire to examine return-to-work issues.

Brown filled out the form and asked for an update, but she said it wasn’t encouraging.

“They said they were just briefed on the forms and that didn’t mean your account would be reviewed right away,” she said. “It was just a formality.

Viewer-designated Make Ends Meet account for struggling families issued financial giveaways to cover Brown’s $ 600 credit card debt.

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“You don’t know what that means,” a tearful Brown said. Thank you.”

If you want to help a family or if you have an unemployment problem, e-mail: [email protected]

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